Have a Claim? No Problem!
Call us at 1-877-474-9462 or follow these simple instructions:
- Drive to the repair facility of your choice or use the towing benefit if your plan covers it.
- To ensure the best standard of care, ask us for a recommended service center.
- Have the repair facility contact us to authorize the repair and we’ll pay them directly once they have followed proper procedures for claim authorizations.
To protect yourself, do not authorize any work until the repair facility has a claim authorization number from ProGuard. Ask for an estimate detailing all costs and note that you will be responsible for any deductible, sales tax or non-covered expenses. If you have any questions, refer to your service contract or call us at 1-877-474-9462. We’re here to help.
“We went up to get the Passat and my daughter said that it runs beautifully! So far everything seems to be running well and I’ll keep my fingers crossed that I won’t have any future problems with it. I want to thank you very, very much for all your assistance in getting this car repaired.”
“I contacted ProGuard on November 22, 2016 and was put in contact with Mr. Steve Fox. Mr. Fox took the time to address my concerns and then facilitate a positive resolution. Within 30 minutes he contacted the service center and authorized the needed repairs. As a result, I would also like to inquire about extending and possibly adding another vehicle to my plan. Please convey to Mr. Fox my deepest appreciation for his timely response and attention to my claim.”
“I have been working the last day and a half with Brittany and wanted to pass along to you the ease and friendliness I experienced with her. Usually dealing with a warranty company is somewhat of a process but working with her was such a pleasure. I thoroughly enjoyed speaking with her and wanted to make sure that you knew that.”
Mike's Muffler Center
“We began doing business with ProGuard Warranty over 3 years ago. We have found through those years that their professionalism and extensive attention given to each customer that is faced with a mechanical breakdown has been outstanding. We choose ProGuard to stand behind our vehicles to insure our customers are satisfied and that their confidence and trust has been well placed in our store. Thank you for your outstanding service.”
President, Jadta Corp.
“I just wanted to send a note of thanks to the staff at ProGuard Warranty. I am usually skeptical about purchasing extended warranties but this was one of the best investments I have made. Rich and his staff go above and beyond to make sure you are not only back on the road as soon as possible, but that you are completely satisfied and not taken advantage of by a repair facility. From finding a repair facility for you to getting you a replacement vehicle if the repair is delayed, ProGuard does it all. Customer satisfaction is their number one priority and I would recommend ProGuard Warranty.”
Lake Grove, NY